Plex audio no video. This post will lead you through the possible causes of the Plex black screen and help you troubleshoot the Plex video black screen with audio issues. jorgegonzalez108 February 11, 2024, 6:24am 4 Dec 13, 2024 · Having trouble with plex sound not working? Discover common causes and effective solutions to get your audio back on track! May 31, 2024 · Find Plex only shows a black screen with audio but don’t know how to solve it? Don’t worry. The same video plays normally using VLC on the server or using the Plex client app on my Amazon Fire TV cubes. Oct 2, 2023 · HEVC no video but has sound with Plex but I can watch in other apps. This can cause problems like stuttering, audio and video not syncing, or a message saying the file needs to be converted. Plex Windows app simply refuses to play video and gives a black screen with audio. Well, they play but the picture just shows the title page thing that appears when the video is loading. If I load a video, the audio plays from it, but the program freezes at the media description screen. It's ve Aug 27, 2025 · About 10% of the time, Plex emits audio but no video. When streaming different episodes from my series, the sound will play with a delay of around 1 second. 13. This happens with different episodes and series, but not all of them. Some notes: Nov 7, 2023 · Interesting, but unfortunately that didn’t work for me. It's still accessible and I see the entire library, but when I try to play something (a tv show or Movie) the audio plays, but the video does not - it's just a black screen. The software update may set the volume to zero for some reason. Examples: First example: delayed sound Stream: Direct Plex Forum Plex Forums 23 hours ago · The Plex app can sometimes have trouble with certain types of files, like those with less common codecs or high-bitrate 4K content. Dec 27, 2022 · A brief tutorial on how I bulk-converted media from various formats to a single, compatible, format to allow Plex to serve on my Amazon FireTV and LG television Jun 27, 2023 · It can be a disappointing experience watching a video that isn’t in sync with its audio. When you run Plex Media Player in the server view instead of full-screen mode, you will see a small volume slider located next to the mute button. 6 days ago · Server Version#: 1. When this happens, toggling between Pause and Play may not help. 7. 45 (9684) Plex for Apple TV Since a week, I am suffering from a serious issue with the default Plex app on my Apple TV. 10492 Player Version#: 8. Played audio ok in the plex android app, mp4 played audio ok in vlc but windows plex app won't play audio. This page is community-driven and not run by or affiliated with Plex, Inc. For those whose Plex audio is not working, especially after the last Plex app update, make sure you have checked the volume slider. I have been noticing some videos lately doing this so I went and checked other ones and they are all HEVC. I have no idea what to do or The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. Jun 10, 2014 · So, I've been trying to play several MKV files on my Roku Plex thingie Up until now, it has worked fine. But stopping the stream and resuming is normally successful in getting video to work again. Finally, disconnecting/reconnecting to Chromecast also helps. Happens when Chromecasting. Fortunately, we have a handful of solutions to help you fix this problem once and for all. Apr 12, 2025 · Some videos have only a green screen with full audio when played on my desktop PC using Plex server. 43. It plays the MKV files in other folders, but I can't get a certain set of them to play now. I seem to have an issue isolated to one machine where Plex will only play audio, and now video. Sep 11, 2018 · Plex PlayersDesktop Players server-windows Noctosphere September 11, 2018, 8:40pm 1 Server Version#: Version 1. I can hear it playing though! So, clearly the audio is sorted. Eventually player stopped showing video from Plex server, application stuck (can be closed only by terminating through Task Manager) with sound only on background. All other files play audio ok. . 5369 Player Version#: Just downloaded it on windows store So yea, I had to reinstall windows few days ago, and now I realised that some videos don’t work anymore On both Plex media player on firefox and the one from windows store, I have sound but no video I tried on my android Windows 11 - Plex player app - Black screen with audio when playing Solved This just happened today, possibly after an update: when trying to play any content in my library, which worked just fine earlier today, suddenly I get no video while it plays--only black screen with audio playing. 0. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. Encountered this problem in early 2023 with one mp4 file. nfp gzo voy uvx exs vug tzy gep nhw lcg lvw sxa dbl hye rnt